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Valid Test WGU Information-Technology-Management Test | Reliable Test Information-Technology-Management Test

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WGU Information Technology Management QGC1 Sample Questions (Q61-Q66):

NEW QUESTION # 61
Which term describes a type of computer built using environment-friendly materials and designed to save energy?

A. Personal
B. Green
C. Workstation
D. Server

Answer: B

NEW QUESTION # 62
A manager asks a team member to identify the top five customers by total dollars spent on the company's services in the past calendar year. Which phase of the customer relationship management (CRM) system does this represent?

A. Predicting
B. Reporting
C. Distributing
D. Analyzing

Answer: B

NEW QUESTION # 63
What should an IT leader consider when creating a presentation that will be delivered to the board of directors?

A. Be through and provide all the technical details
B. Focus on problems rather than solutions
C. Know the audience and speak to their level of knowledge
D. Brevity is key because of time constraints

Answer: C

Explanation:
* Importance of Audience Awareness for IT Leaders:
* When presenting to theboard of directors, it is critical to tailor the content to their level of technical understandingand focus onstrategic implicationsrather than technical details.
* The board typically focuses onbusiness outcomes,risks, andopportunities, not technical minutiae.
* Key Considerations:
* Highlighthow IT initiatives align with business goalsand deliver value.
* Use concise, clear, and non-technical language while ensuring key points are well-supported with data.
* Incorrect Options Analysis:
* A. Provide all technical details:The board is more interested in business-level insights.
* B. Focus on problems:Solutions and strategic outcomes are more relevant to the board.
* C. Brevity:While being concise is important, it should not come at the cost of clarity or relevance.
References and Documents of Information Technology Management:
* "Effective Communication Strategies for IT Leaders" (Harvard Business Review).
* ITIL Leadership and Communication Practices (Axelos).

NEW QUESTION # 64
A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

A. Competitors' systems
B. Employee accessibility
C. Pilot testing
D. Corporate culture

Answer: D

NEW QUESTION # 65
Which pair of terms describes an add-on that purports to serve a useful function while transmitting user data and displaying pop-up boxes without the user's knowledge or permission?

A. Hackers and viruses
B. Ethics and cost
C. Downtime and uptime
D. Adware and spyware

Answer: D

NEW QUESTION # 66
......

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